COVID-19

Dear Customers,

First of all, we hope you and your loved ones are well. 

We are aware that you must be asking yourself many questions about this unprecedented crisis.

Would you like to organise your next stay to be with your partner or your family? Côté Granges is the guarantee of being in a place isolated from the world, in the green, where well-being and safety are de rigueur. The distancing measures imposed by the Covid-19/Coronavirus are fully respected. 

HYGIENE :
Come with peace of mind, we did not wait for this virus to bring a particular care to the hygiene and cleanliness of our accommodations. 
The common areas, rooms and bathrooms are cleaned with disinfectant products.
All our rooms are ventilated 20 minutes before any cleaning procedure and all windows are open during all cleaning operations.
We proceed to a methodical washing of our hands before and after each cleaning by using a first washing with soap and water for 20 seconds and then applying a dose of disinfectant.
We clean all surfaces in the room or lodging with traditional detergents to remove dirt, grease, dust and germs. Once the surfaces are clean, we apply a disinfectant using a spray. The whole unit is wiped with new cloths for each room cleaning after a customer leaves. These cloths are intensively washed at a very high temperature after each room cleaning.
We pay special attention to frequently touched surfaces such as switches, door handles, remote controls, tap handles, furniture, etc... 
All linen is washed at the highest recommended temperature.

Your room/cottage is your private space from the moment you arrive. 
In order to guarantee your health and safety, we do not enter the rooms/gîtes without your agreement.
We will accompany you in front of your room/gîte, the key will be the door.
There is no longer a welcome booklet present in each accommodation, we have replaced them with a digital welcome booklet.

More flexible cancellation conditions :
In case of new government measures or travel restrictions, we postpone your stay for a period of 18 months or refund you.
In the event that a client presents symptoms during their stay, we will ask them to consult a doctor promptly. If the client refuses or voluntarily hides his symptoms, we have the right to refuse the service and end his stay. In the event of a shortened stay, the full price of the stay will be forfeited to the owners.

Take care of yourself and your loved ones.

Martine & Emile
Dispositions covid-19